Head End System (HES)
Two-way communication with smart metering infrastructure for data collection, measurement and equipment and customer service parameters control regardless of the manufacturer of the devices used in the network
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This is one of the first solutions on the market, which is responsible for two-way communication with smart metering infrastructure for data collection, measurement and equipment and customer service parameters control regardless of the manufacturer of the devices used in the network -
It allows to significantly reduce operating costs and on the other hand, to respond to customers’ needs in real time
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It responds to the newest government regulations, business needs of sectors that need to meet the increasing demands of customers and continuously improve the quality of service on the consumer-supplier line.
What can you gain by using HES?
Performance and reliability: The configuration based on the multi-threaded processing architecture enables mass data acquisition at lightning speed. In the case of communication problems on the system attempts to re-establish communication and completes the missing cycle of data acquisition.
Scaling
The system has no technological limitations. It can be expanded with new modules according to the growing needs, without the need to close to solutions from suppliers. It enables, among others: support for devices from many manufacturers, quick addition of new communication drivers, as well as a wide range of configuration parameters, allowing for flexible control of the system operation and implementation of business processes.
Flexibility
Possibility to adjust the system to specific needs and expand with new modules by providing specific functionalities. The platform also offers an automated data acquisition process. In addition, it provides a unique combination of development and support services in one place, which reduces the costs of implementing business processes.
Independence
HES remains open to solutions from various vendors and support for devices from many manufacturers. It does not involve the purchase of a license and access to the source code.
Use technology and make it a competitive advantage.
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One system for different types of media – the opportunity to consolidate systems.
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Saves time – the ability to quickly adapt to the business environment.
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Advanced data analytics – the ability to build predictive models, personalize offers.
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Customer Story: New generation system of data aquisition from meters and concentrators for innogy Stoen Operator HES
